Diplomacy in the Digital Age

By Brian Hocking and Jan Melissen
0 Comment(s)Print E-mail China.org.cn, October 26, 2015
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Contents

Executive Summary                                                                             5

Acknowledgements                                                                              8

1 Introducing Diplomacy in the Digital Age                                          9

Questions with few instant answers                                                     9

Integrative diplomacy and networking                                                10

Hybridity and the integration of 'online' and 'offline'                           11

The structure of this report                                                                12

2 Contexts: Defining the Digital Age                                                   14

Learning from history                                                                         15

Big data                                                                                              16

Government and the 'wired society'                                                   17

Conclusion                                                                                         18

3 Offline and Online Perspectives                                                     19

Trust and communication                                                                  19

Digital diplomacy categories                                                              21

Digital disruption and diplomacy                                                        23

Diplomats' comments on digital diplomacy                                         24

Conclusion                                                                                        26

4 The Changing DNA of Diplomacy                                                   27

Diplomatic processes in the digital age                                             27

Foreign policy arenas and ICT                                                          30

Public diplomacy                                                                               30

Managing knowledge                                                                        34

Policy management and negotiation                                                 35

Diplomatic structures in the digital age                                             43

Digitalization, the national diplomatic system and the MFA               44

Digitalization and the MFA subsystem                                              46

The MFA as node and digitalization                                                 47

The relationship between foreign ministries and embassies            47

Digitalization and foreign policy organization                                   49

Conclusion                                                                                       51

5 Conclusion                                                                                    53

References                                                                                      57

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